Last Updated: April 1, 2026
LignMar operates this store and website, including all related information, content, features, tools, products and services, for the purpose of providing you (the customer) with a curated shopping experience (hereinafter referred to as the "Services"). LignMar is supported by Shopline to enable us to provide you with the Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you access, use the Services, make purchases or other transactions through the Services, or communicate with us in other ways. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term "personal information", we mean information that can identify or be reasonably associated with you or another person. Personal information does not include information collected anonymously or information that has been de-identified and cannot be identified or reasonably associated with you. Depending on how you interact with the Services, your place of residence, and the permissions or requirements of applicable law, we may collect or process the following categories of personal information (including inferences drawn from such personal information):
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Contact information, including your name, address, billing address, shipping address, phone number, and email address.
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Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
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Account information, including your username, password, security questions, and preferences.
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Transaction information, including products you browse, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.
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Communication information with us, including information contained in your communications with us (for example, information provided when sending customer support inquiries).
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Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.
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Usage information, including information about your interactions with the Services, including how and when you interact with or browse the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you: including when you create an account, access or use the Services, communicate with us, or provide personal information to us in other ways;
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Automatically through the Services: including collection from your device when you use our products or services, access our website, and through the use of Cookies and similar technologies;
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From our service providers: including when we entrust them to provide specific technical support and when they collect or process your personal information on our behalf;
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From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or the type of Services you use, we may use personal information for the following purposes:
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Provide, customize, and improve the Services: We use your personal information to provide you with the Services, including fulfilling contracts with you, processing your payments, completing your orders, remembering your preferences and interested products, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, assisting with returns and exchanges, allowing you to post reviews, and providing you with a personalized shopping experience (for example, recommending products related to those you have purchased). This may include using your personal information to better customize and improve the Services.
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Marketing and advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional information via email, text message, or mail, and displaying online advertisements for products or services to you on the Services or other websites (including based on products you have previously purchased or added to cart and other activities on the Services).
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Security and fraud prevention: We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action against potential fraud, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with others.
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Communicate with you: We use your personal information to provide you with customer support, respond to your needs in a timely manner, provide you with efficient services, and maintain our business relationship with you.
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Legal-related purposes: We use your personal information to comply with applicable laws or respond to valid legal processes (including requests from law enforcement or government agencies), investigate or participate in civil discovery, potential or actual litigation or other adversarial legal proceedings, and enforce or investigate conduct that may violate our terms or policies.
How We Disclose Your Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with the provisions of this Privacy Policy. Such circumstances may include:
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Disclosure to Shopline, suppliers, and other third parties that provide services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping service providers).
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Disclosure to business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopline to support third-party services to provide personalized advertisements based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your place of residence, you have the right to request that we do not share your information to avoid receiving targeted advertisements and marketing information based on your online activities across different merchants and websites. You may exercise your right to opt out here.
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When you direct, request, or otherwise consent to our disclosure of specific information to a third party (for example, to ship products to you, or through your use of social media plugins or login integration features).
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Disclosure to our affiliated companies or other entities within our corporate group.
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Disclosure in connection with business transactions (for example, mergers or bankruptcies), to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopline
The Services are hosted by Shopline, which collects and processes personal information about your access and use of the Services to provide and improve the Services for you. Information you submit to the Services will be transmitted and shared with Shopline and potentially third parties located outside your country of residence to provide and improve the Services for you. In addition, to help protect, develop, and improve our business, we use certain Shopline enhanced features that integrate data and information obtained from your interactions with our store, other merchants, and Shopline. To provide these enhanced features, Shopline may use personal information collected from your interactions with our store, other merchants, and Shopline. In these cases, Shopline is responsible for processing your personal information, including responding to your requests to exercise your rights in relation to personal information for these purposes. For more information about how Shopline uses your personal information and the rights you may have, please visit the Shopline Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights related to your personal information here (Shopline Privacy Portal link).
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not affiliated with or controlled by us, you should review its privacy and security policies and other terms and conditions. We do not guarantee the privacy or security of such websites, nor are we responsible for the accuracy, completeness, or reliability of the information on such websites. Any personal information you provide on third-party websites is collected and processed by that third party, and is not related to us, and we assume no related responsibility. Please carefully judge the security and credibility of third-party websites before deciding whether to provide personal information.
Protection of Children's Personal Information
The Services are not intended for minors under the age of 18, and we will not intentionally collect personal information of minors under the age of 18. If you are a parent or guardian of a minor and find that we have inadvertently collected the minor's personal information, please contact us immediately through the contact information at the end of this Privacy Policy, and we will verify and delete the relevant personal information as soon as possible. As of the date of this Privacy Policy update, we have no actual knowledge that we "share" or "sell" (as defined by applicable law) personal information of individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measure is perfect and impenetrable, and we cannot guarantee "absolute security". In addition, any information you send to us may not be completely secure during transmission. We recommend that you do not transmit sensitive or confidential information to us through insecure channels.
The period for which we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on your place of residence, you may have some or all of the following rights related to personal information. However, these rights are not absolute and only apply in specific circumstances; in some cases, we may legally refuse your request.
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Right of access/right to know: You may have the right to request access to the personal information we hold about you.
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Right to deletion: You may have the right to request that we delete the personal information we hold about you.
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Right to correction: You may have the right to request that we correct inaccurate personal information we hold about you.
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Right to data portability: In specific circumstances and subject to certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
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Right to opt out of sale or sharing for targeted advertising: Depending on your place of residence, you may have the right to opt out of the "sale" or "sharing" of your personal information, or opt out of the processing of your personal information for "targeted advertising" purposes (as defined by applicable privacy laws). You may exercise your right to opt out here. Please note that if you enable the Global Privacy Control opt-out preference signal when accessing our website, we will automatically treat it as an opt-out request from you using the device and browser with which you accessed the website, depending on your location. If we can associate the device sending the signal with a Shopline account, we will also apply the opt-out request to that account. For more information about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other "Do Not Track" signals sent by your web browser or device.
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Manage communication preferences: We may send you promotional emails, and you can choose to no longer receive such emails at any time through the unsubscribe option displayed in the email. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you have placed.
If you reside in the United Kingdom or the European Economic Area, subject to the exceptions and limitations provided by local law, in addition to the above rights, you may also exercise the following rights:
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Right to object to processing and right to restriction of processing: You may have the right to request that we stop or restrict the processing of your personal information for specific purposes.
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Right to withdraw consent: If we process your personal information based on your consent, you have the right to withdraw that consent. Withdrawal of consent will not affect the legality of any processing conducted based on your consent prior to withdrawal.
You may exercise any of the above rights by contacting us through the methods indicated on the Services or using the contact information provided at the end of this Privacy Policy. For more information about how Shopline uses your personal information and the rights you may have (including rights related to personal information processed by Shopline), you can visit https://privacy.shoplineapp.cn/.
We will not discriminate against you for exercising any of the above rights. As permitted or required by applicable law, we may need to verify your identity before processing your request. As permitted by applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before accepting such requests from an agent, we will require the agent to provide proof of your authorization for them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner in accordance with the requirements of applicable law.
Complaint Handling
If you have any complaints about how we process your personal information, please contact us through the contact information provided at the end of this Privacy Policy. Depending on your place of residence, you may have the right to appeal our decision through the contact information provided at the end of this Privacy Policy or submit a complaint to your local data protection authority. For the European Economic Area, you can find a list of responsible data protection supervisory authorities here.
International Transfer of Personal Information
Please note that we may transfer, store, and process your personal information to countries or regions outside your country of residence.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant UK authorities (if applicable), unless the data is transferred to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.
Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us through the following methods:
Email Address: support@lignmar.com
Company Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
For the purposes of applicable data protection laws, we are the controller of your personal information.
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